From http://missouri.barackobama.com/
Coffee with the McCaskill’s Wednesday, January 30, 2008 @ 10:00am Warrensburg, MO
Coffee w/ Betty Anne McCaskill and Anne McCaskill Moroh Wednesday, January 30, 2008 @ 2:00pm Columbia, MO
Coffee with the McCaskill’s Thursday, January 31, 2008 @ 2:30pm Lebanon, MO
That’s a lotta joe!
…but Lindsay Lohan gets to live? That’s just not fair.
“And now the greatest betrayal! We are repaid with his abandonment!” the statement continues. “He’s picked the new guy over us. He’s joined the list of progressive white men who can’t or won’t handle the prospect of a woman president who is Hillary Clinton.”
I suppose they would prefer it if he picked Hillary based solely on the fact that she is a woman. So tired of the absurdity and contradiction in politics.
This isn’t really recent events, or at least not in a sense that interests anyone but me, but I had some thoughts after visiting a dry cleaner earlier this week. I got some shirts back from the same place a few weeks back, and they all came out with a very bad wrinkle on the bottom right of every shirt. I’m a skinny 22 y/o guy – I don’t tuck my shirts in when I go out, so that was sort of a big deal. I brought the shirts I hadn’t worn back in, assuming I’d just have to get them re-cleaned and was perfectly ready to pay for it. The person at the counter took the shirts that still had the cleaner’s tags on them, put them in a separate pile, did not charge me for them, and gave me an additional discount on the shirts that did need cleaning. Needless to say, I’m not changing cleaners until I move.
The reason I’m even writing this down is because it made me think of the SvN post about Amazon’s commitment to the customer. If a customer comes back with even semi-obvious evidence of something done wrong by your business, several things have happened:
The last part is especially important in a market like dry cleaning – there is likely another one two blocks away with the exact same equipment and prices. In any case, having been given that second chance, your response is crucial. The customer is right by default, but in this case, the customer actually IS right. It’s up to you to convince her that her business is important. Hell, even if you didn’t do anything wrong, as with the example in the SvN article, making the customer feel even a little special can go a long way towards building a lasting relationship. In that way, business is sort of like sex – it’s all about the mood, the little things. And speaking of which…
I’ve recently decided that most things in life are about money… and money is about status… and status is almost entirely about sex. We’re still monkeys. Really smart monkeys.
64GB USB Flash Drive. $4000. No words. Actually, David had some:
David: thats more than my car is worth David: i just bought one David: but i used the $10 off google discount, so it’s ok
I think it’s wonderful when the CEO of a company valued at 15bn can say on national TV “Well… there’s no money… yet…” What I don’t think is wonderful is what Facebook has turned into – a slightly more organized MySpace. I remember when it was just a good ole way to keep in touch with friends. Facebook was good at that; or at tracking down that one person you talked to at some point at a party, but then neglected to exchange information with (or, depending on who you are, who chose to avoid said exchange). In any case, clicking on someone’s profile to see THIS monstrosity which also happens to bring my browser to a near halt (and no, my hardware isn’t archaic) is exactly the experience I’m NOT looking for. Zuckerberg needs to read the 37 signals book.
Update: Facebook is making me sound more prophetic by the day:
Joe Shmoe wrote on your Wall:
“Hey! I just got 20 bonus ringtones that I chose out of thousands! check it out now http://www.facebook.com/share
Awesome. Now my friends’ applications are spamming my wall. If it weren’t for preserving a 2+ yearlong Facebook marriage, I’d totally disable my account right about now.